SHIPPING POLICY
  • Imarim offers free shipping pan-India. 

  • We process your orders within 1-3 business days. And products will be delivered to your doorstep within 4-7 business days.

  • Orders are not shipped on Saturdays, Sundays or Public Holidays

  • We're continuously striving to get your products to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we'll notify you of this delay immediately.

  • Payment is only online. We do not accept COD. For bank transfer, please write to imarimhome@gmail.com and someone will help you out

  • For international orders please visit https://www.etsy.com/shop/imarimhome

RETURN POLICY
  • Refunds/Returns are only allowed in cases where our customer receives a defected or damaged product. We take utmost care in the packing and shipping process to ensure no damages occur during transportation.  

  • In the rare case that you do receive a defected/damaged product, kindly email a photo of your product within 48 hours of receiving the order. Email should be sent to imarimhome@gmail.com, with the title as "Return/Refund request".

  • We will initiate a refund once the product has been sent back to us. Please bear in mind that the customer will have to organise to courier it back to our Gurgaon office. The charges for the same will be sent back to the customer via online transfer provided there is a valid bill for the courier charges. 

  • Refunds should reach the customer within 10-12 working days of receiving the product. 

  • Since our products are all hand-painted, there could be minor colour and design variations. We feel the beauty of our products lies in them being not too perfect. 

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